I was a co (guest) lecturer recently with research director Simon Shaw, both talking at The University of Huddersfield.
We got invited in by Dr John Bonner (the man with the plan at LiveLab to talk all things Usability with his 2nd year students. A great group and I enjoyed the afternoon.
Simon has just written about the visit here : http://cmym.wordpress.com/2012/03/16/usability-in-practice-guest-lecture/. This post is mostly a signpost to his piece.
What I found interesting (both on the day and in prepping the joint presentation) was the different angles we came from in the use of tools to explore usability (for websites).
My natural reaction would be to reach for tools / platforms like Tobii and / or Morae , Simon as a researcher is less ‘about’ the tools and more about the ethnography (I think I’m right in saying) and context of how / where people engage with those websites.
Both approaches can be used (in some instances .. we talked about the parameters or constraints of real life client timescales, budgets etc) and are aiming towards the same goal of course – to inform and / or improve a website design (design of interface / content / functionality..) that meets the business objectives
Anyway – Simon’s says it all far more pithily! Have a look.
And thanks to The University, Dr John and the students we met (a really engaged bunch) for an interesting afternoon.
- UX Booth: Usability Fact vs. Fiction (usabilitycounts.com)
- UX design pro at PayPal says eye tracking can improve site design (eyetrackingupdate.com)