Agency growth support. 

I help agencies be profitable, growing and happy places to be (for owners, teams and their clients).
I can act as a Consultant or Coach (there’s a difference) or as a Non-Executive Director.

    Operational support

  • Defining a New Business framework, including a robust value proposition
  • Ensuring processes and job management is in working order
  • Providing digital skills and team training (confident account handlers grow more business)
  • Helping with team selection
  • Planning a client satisfaction and retention strategy
  • Guiding effective account growth planning
  • Sourcing specialist digital services partners
  • Reviewing and improving pricing models and profitability

    Digital support for you and your clients

  • Devising and running social media training workshops
  • Creating content marketing strategies
  • eCRM and eCommerce planning
  • Project managing site builds
  • Audits of marketing platforms, from CMS to CRM, metrics and social media management
  • Inbound marketing strategy
  • Assisting with new business initiatives and pitches

Mark is a consummate professional, he works hard and gets Digital, across all its many platforms. He is easy to work with, adds real insight and value and is fun all the way along . Mark has that rare skill of having genuine experience, knowledge and expertise in both the traditional and new areas of Data, Direct and Digital Marketing.

Chief Executive at Brass – Marketing Communications Agency

Please get in touch. I know I could help you grow your agency.

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